🌍 We are based in Italy.

⌚The preparation time for an order varies from 1 to 2 days (depending on the quantity of orders to be processed).

✈ Standard shipments are always tracked and require:
for Italy 4-6 working days
for Europe 6-9 working days
for America 12-15 working days.

Your order will be prepared the same day and shipped either the same day or the next day (depending on the courier's delivery times).

Each piece of jewelry is shipped in a gift-friendly package. We can add the name of the person you're giving the jewelry to on the package, as well as a message upon request. Send us a message via WhatsApp (the green button at the bottom right of the online store) or email us with your customization request.

All our jewelry is nickel- and lead-free. So the answer is yes. If you suffer from compound allergies (i.e., to multiple metals), we invite you to read the product information sheet for the product you intend to purchase to verify.

In the technical data sheet for each piece of jewelry, you can read about the materials it's made of. We refer you to our blog article on materials:

Safety First: The Materials of Our Jewelry – Raffaella Alfieri

Of course! You can ask us to add a different hook to an earring (like a clip instead of a hoop) or ask for a different length for a necklace or bracelet. Not all jewelry can be altered. Send us your request via WhatsApp or email and we'll see if it's possible!